IT Outsourcing
Whether you need services tailored to your operations, such as extended hours in the evening, weekends, and holidays, 24/7 on-call support for critical services, or VIP service for your executives, our offering is customizable and will meet your specific requirements.
The service
Depending on your needs, choose the services you require:
- Helpdesk
- Functional Support (PowerBI, Odoo, Sage, Salesforce,Hubspot, …)
- User assistance
- Technical support and maintenance
- Project management
- Documentation management
- Procurement Management
- Technology Monitoring...
Benefits
Opt for our IT services and enjoy the advantages of an IT department without the associated costs. Ensure user comfort with responsive technical support and optimized IT services. Maximize your productivity and focus on your core business while we take care of your IT infrastructure. Reduce your risks with our cybersecurity expertise and benefit from scalability that aligns with your company’s growth.
Availability
Ensure a constantly operational infrastructure with responsive support.
Budget
Adapt and plan your budget according to your growth.
Peace of mind
Focus on your core business by entrusting your IT needs to us.
Service quality
To maintain the quality of our services, you benefit from convenient self-service tools, detailed reports, and monitoring tools to effectively measure performance and satisfaction, giving you complete control over your IT infrastructure.
Need more informations ?
Is IT outsourcing Right for Me?
Eliminate all your uncertainties. Here are our answers to the most common concerns of our clients:
Finding It Difficult to Effectively Assess IT Skills During Recruitment?
Looking for IT talent to strengthen your team? Identifying IT skills is crucial for hiring the right people. Our thorough approach to evaluating and validating each candidate's skills ensures high-quality performance. The individuals we recruit undergo technical tests, practical simulations, and in-depth interviews. This process allows us to ensure that you integrate talent perfectly aligned with your specific needs
Can I Manage an IT Resource Without Being a Tech Expert?
Wondering if you can effectively manage an IT resource without technical expertise? The answer is yes, with the right support. We understand that not everyone has a technical background. That’s why we offer comprehensive managed services to assist you. Our team handles complex technical aspects, allowing you to focus on your strategic priorities.
Can I Know If They Can Handle Cybersecurity?
Cybersecurity is critical for any business. Wondering if your candidate or employee can manage it effectively? Our experts, specializing in cybersecurity, have multidisciplinary experience and proven skills in securing complex IT environments. Continuously trained, they stay updated with the latest threats and technologies, ensuring optimal protection for your business.
Which IT Skills Should I Prioritize for My Technician?
Wondering which IT skills are essential for a high-performing technician? ResolutionData’s resources are highly qualified and already possess the necessary skills to meet your needs. Priority skills include:
- Cybersecurity: Technicians trained in best practices for cybersecurity to effectively protect your IT infrastructure.
- Experienced Talent: A solid understanding of networks to ensure maintenance and optimization of your IT system’s performance.
- Technical Support and Troubleshooting: Proficient in technical support for rapid problem resolution, minimizing disruptions.
Can I Retain My IT Technician While Staying Within Budget?
Wondering if it’s possible to retain an IT technician while staying within your budget? At ResolutionData, we believe it’s entirely doable. We provide qualified IT experts who bring real value to your team without exceeding your budget constraints.
- Controlled Costs: Our services are designed to offer excellent value for money, allowing you to benefit from IT expertise without going over budget.
- Qualified Resources: Our specialists have extensive experience and proven skills, ensuring a quick and effective integration.
- Commitment and Retention: We ensure that our experts are satisfied and engaged, which promotes their long-term loyalty and performance.
How Can I Avoid Passing the Buck Among My Service Providers?
We understand the importance of responsibility and clarity in IT service management. To prevent your service providers from passing the buck, we have implemented specific measures:
- Ticket Management: Use of a dedicated platform for ticket creation and management, ensuring prompt and effective handling of your requests
- Transparent Tracking: A tracking and reporting system for complete visibility on interventions and problem resolution
- Service Level Agreements (SLAs): Clearly defined SLAs ensure quick and guaranteed response and resolution times, eliminating ambiguity and ensuring immediate handling of incidents
Interested in Our Managed Services?
Discover how you can benefit from stress-free IT management with no finger-pointing among service providers. Contact us today for more information!
Contact us
Have a question,need a quote, or simply want to discuss youor next project ? we are here to help !
Contact us at:
05 20 47 07 40 or 05 20 47 07 60